Privacy & Cookie Policy

Effective Date: 07.05.2025

1. Introduction

At Bespoke by SW Build, we are committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website https://bespokebuild.ae or contact us.

2. What Information We Collect

When you use our contact form or communicate with us, we may collect:

• Name

• Email Address

• Phone Number

• Message Content

This data is provided voluntarily when you fill out our contact form or click to contact us via WhatsApp.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries

• Provide our services and follow up on your requests

• Improve our customer service and website performance

We do not sell, rent, or trade your personal information to third parties.

4. Communication via WhatsApp

If you click to chat with us via WhatsApp, please note that your communication will be subject to WhatsApp’s own privacy policy. We recommend reviewing WhatsApp’s terms and privacy practices for more information.

5. Cookies

We use basic cookies to help improve your browsing experience. Cookies may collect non-personal information such as browser type, pages visited, and time spent on the website. These cookies do not identify you personally.

You can disable cookies through your browser settings at any time.

6. Data Security

We implement reasonable technical and organisational measures to protect the personal data we collect. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.